Lilac Moon Designs
Steampunk Hats and accessories
The Boring Bits
We all like to know where we stand, hopefully you'll find all the information you need!
Customers come first!
I hope you will be delighted with your purchase, if you're not happy with anything from me just email me within
7 days of your order being sent out, and you can return items to me for a replacement.
Refunds will only be given if the item is faulty, but I hope you will select an alternative instead.
Sorry, but I cannot refund P&P costs, and I can only accept responsibility once I have received them back.
Please note that for hygiene reasons, I cannot accept earrings back unless they are faulty.
For your convenience, payment can be made by Paypal, a secure way to buy online without giving out your details!
(UK only) Or if you wish you can pay by cheque, please email me first, but I need you to write your card number on
the reverse, just like in the stores, items will only be sent out after the cheque has cleared.
Items will be sent out by normal Royal Mail, if you need items to be sent out Registered, please contact me before
buying. (Sorry, but I cannot be responsible for items not sent by registered post!)
I send out items safely packed up in a padded envelope!
I aim to send out usually within 24 hours, but it is possible that it could take a little longer. If you're in a hurry, please
email me before buying!
Prices for the UK start at £1.50 + 50p per extra item. For all other countries prices start at £2.00 + 75p per extra item,
again email me before buying so I can get an exact cost for you.
If you have any questions, please email me, and I'll be happy to help you.
15 Severn Drive,
Mobile: (44) 07780505884